LOANMOTIV PRIVACY POLICY
Privacy Policy
LoanMotiv is committed to protecting personal information, financial information, and other information shared by website visitors, homeowners, applicants, business partners, and users of our services.
Effective Date: 06/05/2026 | Last Updated: 06/05/2026
Our Privacy Commitment
We use personal information to provide, improve, secure, and communicate about LoanMotiv services, including partner inquiries, homeowner funding inquiries, eligibility-related processes, and related business operations.
PRIVACY AT A GLANCE
How LoanMotiv Handles Information
Information We Collect
We may collect contact details, business information, homeowner inquiry details, financial-related information, website usage data, and communications.
How We Use Information
We use information to respond to inquiries, evaluate eligibility, support partner relationships, operate our website, improve services, prevent fraud, and comply with legal obligations.
How We Share Information
We may share information with service providers, financing partners, affiliates, compliance vendors, marketing partners, and other parties as permitted or required by law.
Your Choices
Users may contact LoanMotiv to update information, request privacy assistance, opt out of certain communications, or exercise applicable privacy rights.
CONTENTS
Privacy Policy Sections
Full Privacy Policy
1. Introduction
LoanMotiv is committed to handling personal information, financial-related information, and other information shared by website visitors, homeowners, applicants, business partners, and users of our services responsibly. This Privacy Policy outlines how we collect, use, and share information to help qualified homeowners explore home-equity-powered funding options, subject to applicable law, underwriting, available equity, property review, and program guidelines.
2. Scope of This Policy
This policy applies to information collected through the LoanMotiv website, direct communications, partner portals, and related services. It is designed to provide transparency into our privacy practices for consumers, business partners, and all individuals interacting with LoanMotiv online or offline.
3. Information We Collect
- Contact Details: Names, email addresses, phone numbers, and physical addresses.
- Business Information: Partner details, company names, and related professional information.
- Inquiry Details: Information provided by homeowners regarding available equity, property details, and funding goals.
- Financial-Related Information: Information necessary to evaluate eligibility, subject to underwriting and program guidelines.
- Website Usage Data: IP addresses, browser types, device information, and interaction metrics.
4. Information From Business Partners and Third Parties
LoanMotiv may receive information from financing partners, affiliates, marketing partners, and service providers. This information helps us support client funding conversations, evaluate eligibility for alternative financing options, and verify details required for underwriting and property review.
5. How We Use Information
We use the information we collect for the following everyday business purposes:
- To respond to user inquiries and support partner relationships.
- To evaluate homeowner eligibility for funding programs.
- To securely operate, maintain, and improve our website and services.
- To prevent fraud, enforce our agreements, and maintain administrative safeguards.
- To comply with applicable law and regulatory obligations.
6. How We Share Information
LoanMotiv may share personal and financial-related information with authorized service providers, financing partners, affiliates, compliance vendors, and marketing partners. We share this information only as permitted or required by law to process requests, support our business operations, and communicate relevant partner solutions.
7. Financial Privacy and Nonpublic Personal Information
When handling nonpublic personal information, we adhere to applicable financial privacy laws and requirements. Our sharing of this sensitive information is generally limited to our everyday business purposes, marketing our own services, and sharing with affiliates or joint marketing partners as permitted by law.
8. Cookies, Tracking, Analytics, and Advertising
We use cookies, web beacons, and similar tracking technologies to analyze site usage, improve functionality, and deliver relevant advertisements. Users can control cookie preferences through their individual web browser settings, though disabling certain cookies may impact the functionality of our website.
9. Communications, Calls, Texts, and Emails
By providing contact information to LoanMotiv, you consent to receive communications regarding your inquiries and our services. We may contact you via email, phone calls, or text messages. You may opt out of promotional messages at any time by following the unsubscribe instructions provided in the communication.
10. Data Security and Safeguards
LoanMotiv employs administrative, technical, and physical safeguards designed to protect personal and financial information against unauthorized access, use, or disclosure. However, no security system is perfect, and we cannot guarantee the absolute security of any information transmitted to us.
11. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
12. Consumer Choices and Opt-Out Rights
You may opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any promotional email. You may opt out of marketing text messages by replying "STOP". For assistance with updating your information or exercising other privacy choices, please contact us using the details below.
13. State Privacy Rights
Depending on your state of residence, you may have specific rights regarding your personal information, such as the right to access, delete, or limit the sharing of your data. We honor these rights in accordance with applicable state privacy laws. To submit a request, please contact us at [INSERT PRIVACY CONTACT EMAIL].
14. Children’s Privacy
LoanMotiv services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to securely delete it.
15. Third-Party Websites and Services
Our website may contain links to external third-party websites. LoanMotiv is not responsible for the privacy practices, content, or security of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
16. Changes to This Privacy Policy
LoanMotiv reserves the right to update this Privacy Policy at any time to reflect changes in our practices or applicable legal requirements. Revisions will be posted on this page along with an updated effective date. Continued use of our website or services constitutes acknowledgment of the revised policy.
17. Contact LoanMotiv
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
Email: [email protected]
Phone: (660)626-9621
Address: 1632 Central Ave #8227, Cheyenne, Wy, 82001
FINANCIAL PRIVACY NOTICE
Important Financial Privacy Information
If LoanMotiv is required to provide a financial privacy notice under applicable law, the following section should be reviewed by legal counsel and finalized with company-specific sharing practices.
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number, income, account balances, payment history, credit history, and credit scores.
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons LoanMotiv chooses to share; and whether you can limit this sharing.
YOUR CHOICES
Privacy Choices and Preferences
Marketing Emails
Users may unsubscribe from marketing emails using the unsubscribe link where available.
Text Messages
Users may opt out of text messages by replying STOP where supported.
Privacy Requests
Users may submit applicable privacy requests using the contact information in this policy.
Cookies
Users may control certain cookies through browser settings or other tools made available on the website.
Financial Privacy
Where applicable, users may have the right to limit certain sharing of nonpublic personal information.
State Privacy Rights
Residents of certain states may have additional privacy rights under applicable law.
STATE PRIVACY COMPLIANCE
State Privacy Rights
Residents of certain states may have additional privacy rights under applicable law regarding the collection, use, and sharing of their personal information. These may include the right to access, delete, or limit the sharing of data, subject to state-specific exemptions.
Review State-Specific Disclosures
Navigate to Section 13 of our comprehensive Privacy Policy to review specific rights, disclosures, and instructions for residents of California and other applicable states.
SECURITY
Designed to Protect Information
LoanMotiv uses administrative, technical, and physical safeguards designed to protect personal information and financial-related information. Security measures may include access controls, secure systems, vendor controls, monitoring, encryption where appropriate, and incident response procedures.
Access Controls
Limit access to information based on role and business need.
Vendor Controls
Use service providers that support secure handling of information.
Monitoring and Response
Maintain processes to help detect, prevent, and respond to unauthorized activity.
No security system is perfect. LoanMotiv cannot guarantee absolute security.
CONTACT
Questions About This Policy?
Contact LoanMotiv with privacy questions, requests, or concerns.
Privacy, Trust, and Transparency
LoanMotiv is committed to handling information responsibly while helping qualified homeowners and business partners explore funding options with confidence.
LoanMotiv helps businesses offer qualified homeowners access to home-equity-powered funding options for meaningful home and life needs.
LoanMotiv does not guarantee approval, funding, savings, eligibility, or specific program terms. Financing options are available only to qualified homeowners and are subject to underwriting, available equity, property review, program guidelines, and other eligibility requirements. Program terms, costs, funding structure, repayment obligations, and availability vary.
© 2026 LoanMotiv. All rights reserved.